Procedures in the event of unplanned downtime in My Space and Kark
Jfr. UU Sak 25/07 Elektroniske eksamensbesvarelser – rutiner ved nedetid.
The department/faculty are responsible to notify the students about extra time for submission of assignments.
In the case of unplanned downtime in My Space the following guidelines for granting extensions applies. The guidelines also applies to Kark.
- If My Space was unavailable for electronic submissions during the course of the stipulated submission date and this was not the result of planned downtime, the submission deadline will be extended by at least one day for all students in the class.
- If My Space was unavailable for electronic submissions for more than one day and this is not a result of planned downtime, the submission deadline will be extended by at least two days for all students in the class.
- The department/faculty responsible for the class in question will stipulate a new submission deadline in accordance with these guidelines.
The department/faculty will send information about any changes in submission deadlines via e-mail and notification on My Space as soon as possible. Students are responsible for checking My Space and their student e-mail at regular intervals.
Standard notification to be used by department administrations in #Email (new functionality) and the #News_messages in My Space when #Granting extra time for submissions of the deadline for submission:
" My Space was unavailable on [dd.mm.yy] from [hh.mm] until [hh.mm]. The fault has now been rectified and the system is up and running again. 'The department/faculty has set a new submission deadline, cf." Guidelines for the extension of deadlines for submission.
New deadline: [hh.mm] on [dd.mm.yy]. "
Note: Fill inn the date and time where it is missing.
See also:#Granting extra time for submissions
Note: All the procedures in such an event are also posted on the Intranet under Utdanning and Rutinebeskrivelser.